Torfaen Leisure Trust Limited is committed to preserving the privacy of all visitors to our website (www.torfaenleisuretrust.co.uk) and our Centres. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order at our Centre’s or via our website, you consent to the collection, use and transfer of your information under the terms of this policy.

Under the new GDPR legislation you can check your individual rights at https://ico.org.uk/for-the-public/  

Information that we collect from you

When you participate in certain activities at our sites and visit or complete our contact form on the website (www.torfaenleisuretrust.co.uk), you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

‍Use of your information

Your information will enable us to provide you with access to all parts of our Centres and website and to supply the services you have requested. It will also enable us to contact you where necessary. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

By joining Torfaen Leisure Trust you are agreeing to the sharing of data with appropriate parties in Torfaen Country Borough Council for the purpose of processing you direct debit.  We will not share your information with third parties who do not play a role in the Torfaen Leisure Trust partnership.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post or telephone as well as by e-mail. If you change your mind about being contacted in the future, you can request to be withdrawn at any time.

The information you provide to us will be held on our computers in the UK and maybe accessed by our staff who act for us for the purposes set out in this policy or for other purposes approved by you. We may also pass aggregate information on your usage of our services to third parties but this will not include information that can be used to identify you.

 Cookies

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know, by contacting us at the address at the bottom of the page.

‍Security & Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

‍Accessing & Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We have up to a month to comply with your request, if we cannot deal with your request we will supply you with a reason. If you are unsatisfied with our response you have the right to complain to the supervisory authority, Information Commissioner’s Office at www.ico.org.uk

Requests for information should be directed to Business Administration at Cwmbran Stadium by post or by email: businessadmin@torfaenleisuretrust.co.uk  

‍Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the site.

‍Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Torfaen Leisure Trust Limited, Cwmbran Stadium, Henllys Way by post or by email to: enquiries@torfaenleisuretrust.co.uk

By joining Torfaen Leisure Trust you are agreeing to the sharing of data with appropriate parties in the Torfaen Country Borough Council for the purpose of processing you direct debit.  We will not share your information with third parties who do not play a role in the Torfaen Leisure Trust partnership